This is a translation. If it differs from the French version, the French version governs.

These terms govern the use of Estrade and the purchase of its passes and plans. They apply to the estrade.ca site and to the iPhone and iPad app.

Seller

Estrade is a service of SignalOrange. SignalOrange sells the passes and the plans.

What is free, what is paid

Playing is free for poolers. Creating a pool and inviting poolers is free too.
The commissioner pays for one pass per pool for play to start. One price per pool, never per pooler.
Estrade never touches the stakes: the money a pool shares among its members does not go through Estrade.

What a pass is

A pass is valid for one pool and for one NHL year.
Season Pass: the regular season. Playoff Pass: the playoff pool. Combo Pass: the season and the playoffs. Grand Pool Pass: a box pool, with no limit on participants. What each pass unlocks is described on the Pricing page.
A Season Pass, a Combo Pass or a Grand Pool Pass bought from the first playoff game onward is valid for the following NHL year. So is a Playoff Pass bought after the last game of the final.
A pass bought without a pool, or received when a subscription renews, stays in "Passes and invoices", to be applied to the pool of your choice for its NHL year.
A pass can be given as a gift, by email, in a single payment. Until the gift is accepted, you can cancel it: the pass comes back to you, and a pass bought to be given is refunded in full. A gift that is not accepted within 30 days expires and the pass comes back to you.

Company leagues

The Team and Organization plans group pools under a company's email domain, for one NHL year. Team covers up to five season pools, Organization has no limit.

Prices and taxes on the web

Prices are shown before taxes, in Canadian dollars.
Your province's taxes (GST, QST or HST) are added at checkout. Stripe calculates them from your billing address.

Sold in Canada only

On the web, Estrade sells its passes and plans in Canada only. The country of your billing address decides: an address outside Canada, or no address, and your payment is refunded to you in full by a credit note.

Payment

On the web, payment is made through Stripe, by card or by another method that Stripe's payment page offers. It is charged at purchase and Stripe sends you the invoice. Estrade never sees your card number.
In the iPhone and iPad app, a pass is bought through Apple. The Team and Organization plans are not sold there. A refund is requested from Apple, under its rules. A pass that Apple refunds is removed.

Yearly subscription

On the web, you choose at purchase between a yearly subscription and a single payment for one NHL year.
The subscription renews each year at the yearly price of the pass or plan it covers. For a pass, you then receive a pass of the same kind for the following NHL year, to be applied to the pool of your choice. For a plan, the league is covered for the following NHL year.
An upgrade (Season Pass to Combo, Team plan to Organization) is paid once. If the pass or plan is on a subscription, the subscription then moves to the yearly price of the Combo or of the Organization plan.
You can stop the renewal at any time with "Manage my subscription", on a pool's pass page or in "Passes and invoices", and with "Manage subscription" on a league's page. The subscription ends at the end of the paid period, and what has been paid for remains.

Cancelling a pass

A pass paid on the web is cancelled with "Cancel the pass", on the pool's pass page or in "Passes and invoices".
As long as the pool has not started (draft launched, import applied or, for a box pool, grids locked), the refund is full.
Once the pool has started, the refund is prorated to the days remaining in the period the pass covers (the regular season, the playoffs), rounded in your favour.
Once the last day covered by the pass has passed, nothing more is refundable.
The refund is made by a credit note on your invoice, taxes included.
A pass cannot be cancelled during a draft in progress. Cancelled after the draft, it leaves the pool read-only.
A pass given by Estrade, or whose gift has been accepted, cannot be cancelled.

After the season

The pool stays online: standings, trophy case and draft history remain available. The commissioner can archive it: it leaves the list of pools and becomes read-only, without anything being erased, and the commissioner can reopen it.

Deleting your account

In "My account", section "Delete my account". Deletion is refused as long as a pass subscription in your name is active, until the end of its paid period: stopping its renewal does not unlock it before that date. Your teams stay in their pools under the name "Ancien pooler" (former pooler), and your purchase records stay, without your identity. Deleting your account does not refund any pass. The details are in the privacy policy.

Governing law

These terms are governed by the laws of Quebec and by the federal laws of Canada applicable in Quebec.

Contact us

For a question about a purchase or about these terms, write to us.